Effective date: March 1, 2026
VideoTouch AI ("we", "us", "our") is operated by MJ Professional Solutions, LLC. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the choices you have.
1. Information we collect
- Account information — name, email address, and password when you create an account.
- Content you create — videos, messages, scripts, and related metadata you upload or generate.
- Usage data — pages viewed, features used, IP address, browser type, and device information.
- Communications — information you send us via the contact form or email.
2. How we use information
- To provide, operate, and improve the service.
- To authenticate users and secure accounts.
- To respond to support requests and communicate about the service.
- To comply with legal obligations and enforce our terms.
3. Sharing
We do not sell your personal information. We share data with:
- Stripe — our payment processor. When you make a purchase, Stripe receives your billing details (name, email, billing address, and payment information) to process the transaction, manage your subscription, calculate and remit taxes, issue receipts, and handle refunds and chargebacks. See Stripe's Privacy Policy.
- Service providers that help us operate the platform — hosting, analytics, email delivery, and AI providers that process content you submit to AI features.
- Legal authorities when required by law or to protect our rights.
4. Data retention
We keep your information for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time.
5. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to certain processing. Contact us to exercise these rights.
6. Security
We use industry-standard safeguards to protect your data, but no method of transmission or storage is 100% secure.
7. Children
The service is not directed to children under 13 and we do not knowingly collect their data.
8. Changes
We may update this policy from time to time. Material changes will be communicated through the service or by email.
9. Contact
Questions? Use our contact form or visit www.mjprofessionalsolutions.com.